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FIELD SERVICE TECHNICIAN

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Location
Syracuse, NY
Salary
$55,000 - $65,000
Job Type
Direct Hire
Date
Oct 25, 2018
Job ID
2599971
The Field Service Technician providing professional equipment installation, maintenance, troubleshooting, training, and customer support services for the complete range of machinery products.
 
Responsibilities
  • Professional installation of new machinery and systems
  • Manage the assigned project, ensuring schedules and goals are met. On occasion direct other Technicians assigned to the project in a logical and methodical fashion.
  • Perform maintenance and service at customer locations, including troubleshooting and training of company equipment.
  • Serve as the liaison between the customer and the company. Ensure the customer receives the final, up-to-date machine documentation (manuals, electrical drawings, etc.).
  • Provide consistent, accurate and informative updates regarding project status. Provide project report summary detailing project progression and results.
  • Demonstrate excellent technical, customer service and communication skills on the job.
 
Experience and Skill Requirements
  • Minimum 3 years of experience in a field service capacity or as a plant maintenance technician.
  • Understanding of PLC logic and programming capability.
  • FANUC robotics experience preferred.
  • Proficiency in MS Office applications.
  • Strong communication skills.
  • 60 - 75% travel required.